COVID-19 UPDATE: Your safety is our priority.

Click on a rental policy for more details


ADDITIONAL DRIVERS

Additional drivers are $19.95 per day, per driver.
All drivers under 25 are an additional $19.95 per day.
No drivers under the age of 21 are allowed at any time.


AFTER HOURS

AFTER-HOUR PICKUP AND DROP-OFF INSTRUCTION Las Vegas

Please call our office at least 48 hours prior to pickup of vehicle to arrange for After-Hour pickup instructions.
Las Vegas Office (702) 222-1223
For emergencies, please call (310) 600-3387


AGE

All drivers under 25 are an additional $19.95 per day.
No drivers under the age of 21 are allowed at any time.


BUSINESS HOURS

Please note that operating hours may vary due to COVID-19 restrictions. Please call us directly to confirm the latest update regarding your pickup or drop off.


CANCELLATION

PRE-PAID: All pre-paid rentals are non-refundable. NO EXCEPTION. No Changes can be made to reservation (including pick up and/or drop-off dates or times).

PAY AT COUNTER: Any cancellation must be done 72 hours prior to the pickup date not to incur cancellation fees. Any cancellations within the 72 hours of pickup will be charged a full day rental, along with any applicable fees and surcharges. CANCELLATIONS MUST BE REQUESTED VIA EMAIL. In the event of you canceling your reservation, we will confirm your cancellation via email. During high demand seasons, special events and for specialty vehicles we will require that you will be responsible for the cost of rental for the entire period of the intended reservation. Furthermore, during high demand seasons, special events, and for specialty vehicles; if you cut your rental short you will not be credited for the time you did not use the vehicle. PLEASE NOTE THAT FOR ALL RESERVATIONS WITH A PICK UP DATE BETWEEN 6/14/2021 TO 8/20/2021 or during high season YOU WILL NEED TO CANCEL WITHIN 14 DAYS OF PICK UP DATE IN ORDER NOT TO INCUR A CANCELLATION FEE. COVID-19 EXCEPTION Cancellation fees can be used as credit for future reservations


CDW

If you elect to purchase CDW, we waive our right to collect from you for damage or loss to the Vehicle. You must pay for CDW when you return the Vehicle or when the rental is terminated in order for CDW to be effective. CDW is not insurance. This waiver does not apply if damage or loss results from your: (a) Intentional, willful, wanton, or reckless conduct; (b) operation of the Vehicle under the influence of drugs or alcohol in violation of Section 23152 of the California Vehicle Code; (c) towing or pushing anything; or,(d) operation of the vehicle on an unpaved road if the damage or loss is a direct result of the road or driving conditions. CDW is also void if damage or loss occurs while the Vehicle is: (e) used for commercial hire; (f) used in connection with conduct that could be properly charged as a felony; (g) involved in a speed test or contest or in driver training activity; (h) operated by a person other than an Authorized Driver; or, (i) operated outside the United States, Its territories and possessions, or Canada. CDW is further void if you: (j) provided fraudulent infonnation to us; or (k) provided false information to us and we would not have rented the Vehicle if Instead we had received true information. CDW does not apply to any loss due to theft of the vehicle.


DEBIT CARDS

No Pre-Paid Credit Card are accepted.


DEPOSIT RULES

On reservations of 3 or more vehicles, depending on seasonality and availability you may be required to put a 50% non-refundable deposit 14 days prior to pickup date. On all other reservations. no deposit is required, only authorization. Please note that an authorization for the total amount of the rental, plus a $250.00 Security Deposit Authorization will be placed on the credit card at the time of pickup. Once you return our rental vehicle, the authorization will be used to charge the rental amount. Depending on your Credit or Bank Card, the Security Deposit Authorization hold will be released with 3-10 business days (please contact your card issuing institution for more details).


DRIVERS LICENSE

You will need to show a valid United States Driver`s License (if you have an international driver license, you will also need to bring your valid Passport)


EQUIPMENT

All equipment rented are subject to its respective individual terms and policies. Please view our website or contact our office for more details.


FUEL

All vehicles are expected to be returned with the same amount of fuel as it went out with. Should you return your vehicle with less fuel, you will be charged per our daily fuel rate. Please consult our office for our daily fuel charge rates. No refund are available for vehicles returning with more fuel that when rented.


MILEAGE

If you have opted for, and your rental qualifies, for the unlimited mileage rental package, you are entitled to drive within the States of California, and Nevada, free of mileage charge. Please note however, if you drive outside of these States, you will be charged a mileage fee counting from the time and location you picked up the vehicle. Please contact us for further details, all of our agents are happy to help you choose the right package and explain the charges.


NO-SHOWS

All no show reservations are charged a fee equal to one day rental fee all inclusive. Please refer to cancellation section in regards to cancellation fees.


OTHER

Additional charges may apply if you pick up or drop off your rental vehicle at a different date, time, or location than you requested for your reservation.


SMOKING

No smoking is allowed in our rental vehicles without exception. You may incur a cleaning fee of up to $350.00 in the event smoking has been detected upon your return of your rental vehicle.


TOLL ROADS AND FEES

Per the rental agreement terms and conditions you assume full responsibility of any and all parking and traffic violations during the time vehicle is on rent. Parking and Toll violations will be charged a service fee of up to $55.00 for each parking or toll violation incurred during the term of the rental.