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Cancelation Policy

PRE-PAID: All pre-paid rentals are non-refundable. NO EXCEPTION. No Changes can be made to reservation (including pick up and/or drop-off dates or times). PAY AT COUNTER: Any cancellation must be done 72 hours prior to the pickup date not to incur cancellation fees. Any cancellations within the 72 hours of pickup will be charged a full day rental, along with any applicable fees and surcharges. CANCELLATIONS MUST BE REQUESTED VIA EMAIL. In the event of you canceling your reservation, we will confirm your cancellation via email. During high demand seasons, special events and for specialty vehicles we will require that you will be responsible for the cost of rental for the entire period of the intended reservation. Furthermore, during high demand seasons, special events, and for specialty vehicles; if you cut your rental short you will not be credited for the time you did not use the vehicle. PLEASE NOTE THAT FOR ALL RESERVATIONS WITH A PICK UP DATE BETWEEN 6/14/2021 TO 8/20/2021 or during high season YOU WILL NEED TO CANCEL WITHIN 14 DAYS OF PICK UP DATE IN ORDER NOT TO INCUR A CANCELLATION FEE. COVID-19 EXCEPTION Cancellation fees can be used as credit for future reservations

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